• You can confirm your order from Manzanilla Oro and pay by one of the following payment methods:

Pay with your credit card.

Pay through your e-wallet or other online payment methods.

Pay upon receipt of your order.

• Please note that the official working days of Manzanilla Oro Store and its exclusive agent Hams Al Tabi’a Trading are from Sunday to Thursday.
• And that Fridays, Saturdays, holidays and official holidays are holidays for all employees of Hams Al Tabi’a and shipping companies.
• Therefore, please note that delivery is not available on Fridays, Saturdays, and public holidays.

• Shipping for all Manzanilla Oro products is available to all governorates of Egypt, and in the Manzanilla Oro store we deal with the best international shipping companies.

• Shipping for all Manzanilla Oro products is available to all governorates of Egypt, and in the Manzanilla Oro store we deal with the best international shipping companies.

• We deliver your orders from Manzanilla Oro within a period of 4 to 7 working days, after:

Confirmation of receipt of the order value in case you choose to pay with Visa, MasterCard, e-wallets or other online payment methods.

Confirm the order if you choose to pay upon receipt.

While completing the purchase and filling in the order data, and after choosing the governorate to which it belongs, you will be shown the cost of shipping and delivery in Egyptian pounds.

• After confirming the receipt of the value of your order in the case of choosing to pay by one of the online payment methods, or after confirming the order in the case of choosing payment upon receipt, we provide you with the shipment number after shipping the order to your e-mail or through a text message where you can follow up on your order via the site.
• The delivery representative will call you or send a text message to determine the delivery date.
• It should be noted the need to respond to incoming calls so that the representative responsible for the delivery can coordinate with you on the date of delivery of the request.
• In the event of a delay in receiving the shipment within three days from the date of its arrival at the address attached to the order, it will be automatically returned to the Manzanilla Oro online store.
• In case that you want to re-ship it, the customer bears the cost of returning the shipment and the cost of shipping it back to the address attached to the request.
• Please note that delivery is not available on Fridays, Saturdays, holidays, and official holidays.

If you have any questions about the shipping and delivery policy of our online store, please contact us through:

o Send an e-mail to: info@hams-eg.com

o Contact us on the phone number: +201026292968