• We are committed to building a lasting and meaningful relationship with all of our clients and realize that this relationship must be built on mutual trust.
• The privacy policy and terms set out below are part of the terms of use of the Manzanilla Oro online store of Hams Al Tabi’a Trading Company.
• This Privacy Policy sets out how we collect, use, share and protect your personal information that you entrust to us when you visit or make a purchase from the Manzanilla Aurora online store. Where Manzanilla Oro collects data to provide you with the best products and beauty experiences from our brands.

Everything we do and the data we collect are intended to give you a better beauty experience.

• With the products, services and offers that we offer you specially
• We respect your privacy and your choices. You can withdraw at any time
• We do not sell your data
• We require partners to abide by the law and protect your information
• We will continue to develop and update our privacy and security practices because maintaining your trust is important to us.

• Our detailed privacy policy below describes the types of information we collect directly from you from your interactions with us (on our websites, mobile apps and digital tools, how we use it, and how we protect your rights as a consumer.

• When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that helped you reach the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
• In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We refer to this information as “Order Information”.
• This Privacy Policy does not cover information that you submit on third-party websites, apps, and social “platforms” even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or You Tube, that information is subject to the privacy policies on those platforms.

• The Manzanilla Oro Online Store collects the information you provide to us both from your interaction with our brand sites and platforms, advertising and media, and from third parties that you have consented to share.
• This online store does not collect personal information about you when you visit the site unless you specifically and willingly choose to provide this information to us.
• If you choose to provide information to us, we use it only to fulfill your request and to obtain information or services from Hams Al Tabi’a Trading Company. By using this store, you agree to the terms of this Privacy Policy.
• Therefore, when you place an order through the Site, we will keep your order information for our records unless you ask us to delete this information.

All the data we collect pursue to achieve and bring more beauty experiences in your life.

• Communicate with you about our beauty products and services, answer questions and create better shopping experiences.
• We use the order information we collect – within the Manzanilla Oro brand – generally to fulfill any orders placed through the Site (including processing your payment information, shipping arrangements, and providing you with invoices and/or order confirmations).

2. Check our orders for potential risks or fraud.

• where we use the Device Information we collect to help us screen for potential risks and fraud (in particular, your IP address), and generally to improve our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns and advertising).

3. Provide you with personalized information or advertising relating to our products or services according to the preferences you have shared with us

• We combine information we collect via one method (eg, from a website, our digital ads) with another method (eg, an offline event). This gives us a more comprehensive view of your preferences for our beauty products and services, which in turn allows us to better serve you by customizing more beauty products to your liking.

• We share information with third parties (such as sellers, agencies, and companies) that help us operate our websites, businesses, and retail products to boost Manzanilla Oro’s mission to provide premium hair care products.
• We do not sell your personal data and information. However, we may disclose some to our service providers with controls such as the prohibition of reuse or sale to prevent fraud, when required by law or relevant authorities, and in case of a sale or reorganization of our business.
• Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights otherwise.

• This Manzanilla Oro online store of Hams Al Tabi’a Trading and its employees follows a comprehensive and strict information protection policy. Only the concerned employees have access to personally identifiable information, and these employees have pledged to secure the confidentiality of this information in accordance with the regulations in force in the Arab Republic of Egypt.
• Hams Al Tabi’a for trading, which is responsible for managing the online store of Manzanilla Oro, has the right to take the measures it deems appropriate to protect against any loss, misuse or alteration of the information on the online store.
• The store implements accurate measures to protect against the loss, misuse, or alteration of information. However, Hams Al Tabi’a Trading Company cannot guarantee the confidentiality of your use of this store, and it is not responsible for any damage that you or any party may suffer as a result of a confidentiality breach for the information you have transmitted to the site or compensations for it.

• This Manzanilla Oro online store of Hams Al Tabi’a Trading and its employees follows a comprehensive and strict information protection policy. Only the concerned employees have access to personally identifiable information, and these employees have pledged to secure the confidentiality of this information in accordance with the regulations in force in the Arab Republic of Egypt.
• Hams Al Tabi’a for trading, which is responsible for managing the online store of Manzanilla Oro, has the right to take the measures it deems appropriate to protect against any loss, misuse or alteration of the information on the online store.
• The store implements accurate measures to protect against the loss, misuse, or alteration of information. However, Hams Al Tabi’a Trading Company cannot guarantee the confidentiality of your use of this store, and it is not responsible for any damage that you or any party may suffer as a result of a confidentiality breach for the information you have transmitted to the site or compensations for it.

• The laws of the Arab Republic of Egypt only shall be the laws applicable in all matters related to the disputes that may arise as a result of the use of this online store, and the courts of the Arab Republic of Egypt are exclusively competent to consider and decide on such disputes.

• You can unsubscribe from our sites at any time. You can also opt out of interest-based ads as well as SMS and push notifications.

For more information about our privacy practices, if you have questions or if you would like to file a complaint, please contact us through:

o Send an e-mail to: info@hams-eg.com

o Contact us on the phone number: +201026292968